777no Privacy Policy — How We Handle Your Personal Data on Our Platform

1 Introduction

777no is an online betting and casino platform serving users in Pakistan. This Privacy Policy describes how we collect, use, store and protect personal information when you use the platform — whether you are browsing as a visitor, in the process of registering, or an active account holder using services such as sports betting, live casino, slots or any other feature within the 777no Game Lobby.

We take privacy seriously because our users trust us with personal and financial data that matters. The data we collect is used to operate the platform, keep accounts secure, process PKR transactions and communicate with you about your account. Nothing more and nothing less.

If you are a registered user in Pakistan making deposits via JazzCash, Easypaisa or Raast, your transaction data is processed and stored within this framework. The same applies to bank transfer and card payment data.

2 Data We Collect

We collect personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and from payment processors when transactions are completed.

We do not knowingly collect sensitive personal data beyond what is strictly required for identity verification. CNIC information collected for verification is handled with additional access controls.

3 How We Use Your Data

The data we collect is used for specific purposes. We do not use your data for purposes beyond what is described here without informing you and, where required, obtaining your consent.

• Account management: Creating, maintaining and securing your 777no account. This includes password resets, login verification and account recovery.
• Identity verification: Confirming your age and identity as required for a real-money betting and casino platform. This is particularly relevant before first withdrawal processing.
• Transaction processing: Processing your PKR deposits via JazzCash, Easypaisa, Raast, bank transfer or card, and processing your withdrawal requests back to your payment method.
• Platform personalisation: Displaying your recently played games, applying your account preferences and maintaining your favourites list in the Game Lobby.
• Security and fraud prevention: Monitoring account activity and betting patterns to detect and prevent fraud, multi-accounting, money laundering and other prohibited conduct described in the Terms and Conditions.
• Customer support: Using your account details and communication history to resolve queries and provide accurate support.
• Responsible gaming: Applying deposit limits, self-exclusion settings and session reminders that you have configured within your account.
• Communications: Sending transactional messages such as deposit confirmations, withdrawal updates and account alerts. Sending promotional messages only where you have opted in.
• Platform improvement: Using aggregated, anonymised usage data to understand how the platform is used and to improve features, navigation and performance.

4 Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance: Processing that is necessary to provide the service you have registered for — this covers account management, transaction processing and platform access.
• Legal obligation: Processing required to comply with applicable legal requirements — primarily identity verification and anti-money-laundering obligations applicable to real-money platforms.
• Legitimate interests: Processing carried out for fraud detection, security monitoring and platform improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications, where you have explicitly opted in. You can withdraw this consent at any time through your account communication settings.

5 Data Sharing

777no does not sell personal data to third parties. We share data only in the following limited circumstances and only to the extent necessary for the stated purpose.

• Payment processors: Your financial data is shared with payment service providers — such as JazzCash, Easypaisa and banking partners — as required to process your deposits and withdrawals. These providers operate under their own privacy frameworks and security standards.
• Game providers: When you play casino games in the 777no Game Lobby, your session data (bet amounts, results, session length) is processed by the relevant game provider's systems. No more personal information than is necessary is shared for this purpose.
• Identity verification services: CNIC verification may involve a third-party identity verification service that checks your provided details against reference data.
• Legal and regulatory requests: Where we are legally required to disclose information — for example, in response to a valid legal order — we will comply with that requirement.
• Business continuity: In the event of a merger, acquisition or restructuring, personal data may be transferred to successor entities. Users would be notified of any material change to how their data is controlled in such circumstances.

6 Data Retention

We retain personal data for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and financial record-keeping obligations.

• Active accounts: Personal data is retained for the duration of your active account relationship with 777no.
• Transaction records: PKR transaction records — deposits, withdrawals and gaming transactions — are retained for a minimum period as required for financial compliance purposes.
• Identity verification documents: Verification records are retained as required by applicable standards for platforms processing real-money transactions.
• Closed accounts: Where an account is closed at your request, certain data is retained for the minimum legally required period before deletion. Data required for legal or fraud investigation purposes may be retained beyond standard periods.
• Communication records: Support interaction logs are retained for a reasonable period to support quality assurance and dispute resolution.

When data is no longer required and the retention period has passed, it is securely deleted or anonymised so it can no longer be linked to an individual.

7 Data Security

777no implements technical and organisational security measures to protect your personal and financial data against unauthorised access, loss, alteration or disclosure.

• Data in transit between your browser and the 777no platform is protected using standard encryption protocols.
• Stored personal data is held in encrypted form on access-controlled infrastructure.
• Payment data is handled through secure payment processing channels — full payment credentials are not stored on the 777no platform itself.
• Access to personal data within 777no operations is restricted to personnel with a legitimate need for that access, and is logged.
• Security measures are reviewed and updated on an ongoing basis.

Despite these measures, no online system is entirely immune from risk. You also have a responsibility to keep your own 777no login credentials private. If you believe your account has been accessed without authorisation, contact support immediately.

8 Cookies and Tracking Technologies

777no uses cookies and similar tracking technologies on the platform. These serve specific functional and analytical purposes.

• Session cookies: Maintain your logged-in state as you navigate between sections of the platform. These expire when you close your browser.
• Preference cookies: Remember your platform preferences — such as language settings or recently played game categories — across visits.
• Analytics cookies: Collect aggregated, anonymised data about how users navigate the platform. This helps us understand which features are used most and where navigation can be improved. Individual users are not identified in this data.
• Security cookies: Used for fraud detection and security monitoring purposes — for example, identifying unusual login behaviour.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies — particularly session cookies — may affect platform functionality such as staying logged in. Blocking all cookies is likely to prevent the platform from working normally.

9 Your Data Rights

You have rights over the personal data 777no holds about you. These include:

• Right of access: You can request a copy of the personal data we hold about your account. We will respond to verified requests within a reasonable timeframe.
• Right to rectification: If personal data we hold about you is inaccurate or incomplete, you can ask us to correct it. For some data — such as your registered name — this may require verification documentation.
• Right to erasure: In certain circumstances you can request that we delete your personal data. This right is subject to limitations where data must be retained for legal, financial or security reasons.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances — for example, while a correction request is being considered.
• Right to object: You can object to processing based on legitimate interests — particularly in relation to marketing communications and profiling.
• Right to withdraw consent: Where processing is based on your consent — marketing emails, for example — you can withdraw that consent at any time through your account settings or by contacting support.

To exercise any of these rights, contact 777no support through the Help section in your account or by email at [email protected]. We will verify your identity before processing data access or deletion requests.

10 Children's Privacy

777no is strictly an adult platform for users aged 18 and above. We do not knowingly collect personal data from anyone under 18. If we become aware that a user under the age of 18 has registered an account, that account will be closed immediately and any associated data deleted in accordance with this policy.

If you believe a minor has registered on the platform using false details, contact support immediately with the relevant information so the account can be reviewed and closed promptly.

11 Communication Preferences

777no sends two types of communications to users:

• Transactional messages: These are communications directly related to your account and activity — deposit confirmations, withdrawal status updates, account verification requests, security alerts and support responses. These are necessary for operating the service and cannot be fully opted out of while your account is active.
• Promotional messages: These include bonus offers, promotion announcements and platform news. These are only sent where you have opted in. You can update this preference at any time from your account notification settings, and opting out will not affect transactional communications.

SMS notifications for deposit and withdrawal status are typically sent to your registered mobile number as transactional messages. If you use JazzCash or Easypaisa, you may also receive payment confirmation directly from those services via their own notification systems — those are handled under their respective privacy policies, not this one.

12 Third-Party Services

The 777no platform uses third-party services for specific functions including payment processing, game delivery, identity verification and platform analytics. When your data is processed by these third parties, it is done under data processing agreements that require them to maintain appropriate security and use the data only for the purpose for which it was shared.

Third-party game providers whose titles appear in the 777no Game Lobby process session data as part of delivering the game. They do not receive full personal identity data from 777no for this purpose — session tokens are used rather than personal account details where possible.

777no does not use third-party advertising networks that track your activity across other websites for the purpose of targeted advertising. Analytics data collected is anonymised and used internally for platform improvement only.

13 Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. The date shown at the top of this page reflects the most recent revision. When changes are meaningful — affecting how your data is used or your rights in relation to it — we will communicate the update through a notification within your account or a prominent notice on the platform.

Minor updates — such as clarifying existing language or correcting formatting — may be made without active notification. The current version of this policy is always available at this page and governs your use of the platform from the date shown.

Continuing to use 777no after a notified policy update constitutes acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

14 Contact Us About Privacy

If you have questions, concerns or requests related to your personal data and how it is handled by 777no, you can reach the support team through the following channels:

• In-platform support: Use the Help or Support section within your 777no account — this is the fastest way to get a response to account-specific queries.
• Email: Write to [email protected] with your registered account details and the nature of your request. Include "Privacy Request" in the subject line for data access or deletion queries so the request is routed correctly.

We aim to respond to all data-related requests within a reasonable timeframe. For requests involving identity verification — such as data access or deletion requests — we will need to confirm your identity before proceeding, to protect your account security.